Collectible Badges & Beyond Information Page

Customer Service FAQ Information Links:

• Contact Us by e-mail, phone, fax, snail mail
• Satisfaction guaranteed, ordering, returns and exchanges
• Privacy, Newsletter Opt-Out
• Shipping information, shipping methods, shipping rates, international orders
• Testimonials

Contact Us by E-mail, Phone, Or Mail

E-mail is the best way to contact us. E-mail Dave@CaseBreakers.com - We check e-mail 100 times or more a day! By computer, by iPhone... whatever it takes to answer questions right away!

• If you have a question about your order, please be sure to include your order number.
• Photo's can also be sent to this address for ID card orders. We can also accept photo's by txt message (cell) contact us for the number.

By Phone - Call 954-344-6540

• Phone hours on weekdays are from 9 a.m to 9 p.m EASTERN time.
• Phone hours on weekends are from 10 a.m. to 8 p.m EASTERN time.

Please leave a detailed message on our voice mail if we are not in. Feel free to call after hours as you may catch someone still working!

By Fax - Call 954-827-0133

• Fax orders or questions 24 hours a day.

Snail Mail

• Send orders and questions to the following address:

Case Breakers, Inc
1440 Coral Ridge Dr. #247
Coral Springs, FL. 33071

Guaranteed Satisfaction

• Your satisfaction is guaranteed!
• Return any unsatisfactory items within 15 days of the invoice date for credit to your account, exchange, or adjustment.

Ordering From CollectibleBadges.com

• Credit card orders are accepted online, by fax, by phone or, by postal mail.
• We accept all major credit cards and debit cards.
• Paypal, Money Orders, Bank Checks and Cash are accepted (US Currency Only).

Shipping Information & Shipping Rates (USA)

• United Parcel Service (UPS) and the US Postal Service (USPS) are our standard methods of shipments inside the United States.
• No delivery to PO BOX locations allowed unless authorized by contact first.
• Most orders are shipped the same day (M-F)
• Most badges and collectibles are shipped using UPS ground. Quick ship options are available.
• Select low cost products are shipped (USPS) free or small shipping and handling fee.
• You can get a shipping quote by zip code on the shopping cart check-out page.

Shipping Information (International / Outside The U.S.A)

• Please email your complete shipping address to Dave@CaseBreakers.com with the products you want to buy for a shipping quote.
• Paypal, Money Orders, Bank Checks and Cash are accepted (US Currency Only).

Returns & Exchanges

• If you ship using the standard postal service we suggest delivery confirmation.
• Please include your invoice number and explanation of return or exchange.
• All returns must be mailed to the snail mail address.

Your Personal Information Is Protected

• Protecting your information is very important.
• We hate spam just as much as you do! We do not sell customer information or e-mail addresses to anyone.
• We send out a special offers newsletter to customers and newsletter subscribers about 3 - 4 times a month.
• You can unsubscribe at anytime from the newsletter. Follow the instructions on the bottom of the newsletter to opt-out.

Testimonials

Our products are sold all over the web such as ebay, amazon and our online store that you are on now.

• "I've looked everywhere for a good looking priviate investigator style badge for my team of employees, yours is durable and highly detailed compared to the general stock badges found on the net." - Robert T. - Purdon, TX.

• "Thank you for the expedited shipping that was needed before I left on vacation! Someone may of stolen my package if it was left at my door. P.S - awesome badges!" - Matthew R. - Troy, OH.

• "I really appreciate your timeliness and EXCELLENT customer service!" - Jan - Dillon, MT.